1. Introduction
Welcome to PhiCloud. By subscribing to or using our services, you agree to these Terms and Conditions. Please read them carefully before use.
2. Service Description
PhiCloud provides subscription links that can be imported into compatible applications to access our private server network.
The service is intended for personal use and network connectivity only.
3. Payment and Access
Your subscription covers access to PhiCloud servers according to your selected plan.
💡 Any technical support we provide is offered purely as a courtesy and is not included as part of the paid service.
Support availability and response times may vary.
4. Recommended Usage
To ensure the best experience:
- Review the App Guide at phicloud.xyz
- Check the FAQ for quick solutions
- Use only recommended apps
- Keep your apps updated
- Verify your subscription expiry in the “Servers List”
5. Acceptable Use Policy
You agree not to use PhiCloud for any unlawful, abusive, or harmful activity.
Prohibited uses include, but are not limited to:
- Illegal file sharing or hacking
- Network abuse or cyberattacks
- Spamming or distributing malware
- Circumventing security or usage limits
Violation of these rules may result in immediate suspension or termination of your access without refund.
6. Refund Policy
All payments are final and non-refundable, except in cases where the service is completely unavailable due to issues on PhiCloud’s side.
Refund requests must be made within 3 days of purchase and will be evaluated individually.
We do not provide refunds for:
- Customer-side technical issues (e.g., wrong configuration or incompatible apps)
- Expired or partially used subscriptions
- Violations of our Terms or Acceptable Use Policy
7. Disclaimer
PhiCloud services are provided “as is”, without any express or implied warranties.
We do not guarantee uninterrupted access, specific speeds, or error-free performance.
PhiCloud is not liable for any losses, damages, or disruptions arising from the use or inability to use the service.
8. Privacy and Data
PhiCloud values your privacy.
We do not monitor, log, or store private user activity.
Only limited data necessary for account management and service maintenance is collected and securely stored.
9. Changes to Terms
PhiCloud may update these Terms and Conditions at any time.
Updates will be posted on our website, and continued use of the service constitutes acceptance of the latest version.
10. Contact
For inquiries or support, please visit phicloud.xyz or use the contact form on the site.